Hello. On Feb 17 my monthly DM subscription expired and it took me 2 days to renew it but then I renewed it for 6 months, and today I checked my credit card balance and saw I was charged for the Monthly subscription, too. How to proceed, now? Thanks.
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"The dwarves have a saying. ‘Trouble borrowed will be paid back with interest compounded on sorrow.’ Don’t worry. We’re with you." — Tanis Half-Elven, Dragons of Winter Night
"The dwarves have a saying. ‘Trouble borrowed will be paid back with interest compounded on sorrow.’ Don’t worry. We’re with you." — Tanis Half-Elven, Dragons of Winter Night
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Hello. On Feb 17 my monthly DM subscription expired and it took me 2 days to renew it but then I renewed it for 6 months, and today I checked my credit card balance and saw I was charged for the Monthly subscription, too. How to proceed, now? Thanks.
"The dwarves have a saying. ‘Trouble borrowed will be paid back with interest compounded on sorrow.’ Don’t worry. We’re with you." — Tanis Half-Elven, Dragons of Winter Night
Please contact support at the following link: https://dndbeyond.zendesk.com/hc/en-us/requests/new?ticket_form_id=602788
They'll be able to help you with any billing issues.
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"The dwarves have a saying. ‘Trouble borrowed will be paid back with interest compounded on sorrow.’ Don’t worry. We’re with you." — Tanis Half-Elven, Dragons of Winter Night