I made a purchase of the legendary bundle from my iPad, but when I log into D&D Beyond using my computer, it shows I didn't purchase anything. I do have the legendary bundle accessible from my iPad but I assumed that it would follow my log-in on any device. Am I mistaken? Thanks in advance.
PS: Apologies if this was somewhere else, my search-fu is weak.
First off, thank you for your purchase! It is likely that your browser has the link to your content cached, which can be fixed fairly easily, by clearing your browser's cache.
If this is not something that you are familiar with, you can find useful guides here on how to do this for most current browsers.
If, after clearing your browser cache, you are still unable to access content that you have purchased, please contact the support team, who will be able to assist you further.
As long as you're signed in with the same twitch account for both devices, it'll populate across both platforms. Be sure to clear your cache on the PC if it's not working. If this continues for you, you may with to contact support.
Hello,
I made a purchase of the legendary bundle from my iPad, but when I log into D&D Beyond using my computer, it shows I didn't purchase anything. I do have the legendary bundle accessible from my iPad but I assumed that it would follow my log-in on any device. Am I mistaken? Thanks in advance.
PS: Apologies if this was somewhere else, my search-fu is weak.
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InsidersFirst off, thank you for your purchase! It is likely that your browser has the link to your content cached, which can be fixed fairly easily, by clearing your browser's cache.
If this is not something that you are familiar with, you can find useful guides here on how to do this for most current browsers.
If, after clearing your browser cache, you are still unable to access content that you have purchased, please contact the support team, who will be able to assist you further.
A dwarf with a canoe on his back? What could go wrong?
As long as you're signed in with the same twitch account for both devices, it'll populate across both platforms. Be sure to clear your cache on the PC if it's not working. If this continues for you, you may with to contact support.
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Thank you. That didn't work but now I know how to contact Support. I appreciate your time.