The concern I'm having is that I'm not allowed to purchase digital content cause My account is signed on through the homepage but when I go to marketplace I go into this infinite sign in loop and its not allowing me to purchase digital content. I would like to see what I can do and how I can fix this problem.
Found a solution for me. If you have an existing shipping address, try the update address button. I had an address already, but my province/state wasn't there for some reason. Hopefully that works for you too!
Same problem. I’ve reached out to customer support and they just closed the first ticket with no response and then politely told me there was nothing they could do the second time. It’s been 195 days since then.
Hello and Good day,
The concern I'm having is that I'm not allowed to purchase digital content cause My account is signed on through the homepage but when I go to marketplace I go into this infinite sign in loop and its not allowing me to purchase digital content. I would like to see what I can do and how I can fix this problem.
Mekil R Hawkins (Dungeon Master 5e)
Email: protismal22@gmail.com
[roll]1d20[/roll]
Same issue.
do you have any extensions running? if so disable them and check if that solves the problem. If that doesn't help reach out to CS
I have the exact same problem. Tried signing in on my laptop on chrome and edge, on my phone via chrome, but nothing worked...
same problem
This has been going on for a month now for me. Doesn't matter laptop or browser.....
Same
Found a solution for me. If you have an existing shipping address, try the update address button. I had an address already, but my province/state wasn't there for some reason. Hopefully that works for you too!
Same problem. I’ve reached out to customer support and they just closed the first ticket with no response and then politely told me there was nothing they could do the second time. It’s been 195 days since then.
I have this same problem. Hey WOTC, I can't buy your new material until you tell someone how to fix this.
Do you get the same issue in another browser or on another device?
I have only one device with DnD Beyond. A laptop. Two different browsers, same thing.