why am I being Charged $40 when the last thing I purchased was over a week ago and the payment for that already went through?!? what's going on? anyone else having this issue?
Bingo, I did the math because i was confused too but from the looks of it the initial $67.47 payment whenever you got the 2024 digital + physical bundle was for the 3 digital copies of the books, so those are covered. The payment of $40.41 is for the physical PHB itself, so when they ship the DMG and MM expect charges of the same price. It all totals to $188.7 if you bought your bundle in the US.
I already paid in full for all of that. I am pretty sure I got twice. would be nice if a Wizards employee would respond to my ticket to clarify what's going on.
Go to the Marketplace and look at your order history. I had a bunch of digital content charge in June and my physical PHB charge and ship today. It’s not a duplicate charge.
I just ordered the digital and physical bundle and my bank shows that pending is the $180 charge is there for everything and then a separate charge for $40. What the heck is going on?
nope I just called my credit card company and got a new card so dnd beyond cannot give me anymore surprise charges because they do not have access to my new card number. I did submit a ticket to dnd beyond customer service but so far, no response at this point I doubt I will receive one or an apology. I doubt I will do anymore business with dnd beyond which sucks because I've already sunk like $300+ on this app with all the digital books I've bought. you would think when someone spends as much as I have, they would treat you better but guess not.
I thought I had this problem too, but i went back and checked through my credit card history, and it looks like they refunded me for the majority of the first purchase of the bundle. So, now it shows as approx. $70 on the day i bought the bundle, and $30-40 increments later.
definitely go back and check your initial purchase cause i think thats where the confusion is.
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why am I being Charged $40 when the last thing I purchased was over a week ago and the payment for that already went through?!? what's going on? anyone else having this issue?
This also happened to me
The print 2024 PHB has started shipping and they weren't (probably weren't allowed to) charging the card for it until it actually shipped.
Bingo, I did the math because i was confused too but from the looks of it the initial $67.47 payment whenever you got the 2024 digital + physical bundle was for the 3 digital copies of the books, so those are covered. The payment of $40.41 is for the physical PHB itself, so when they ship the DMG and MM expect charges of the same price. It all totals to $188.7 if you bought your bundle in the US.
I already paid in full for all of that. I am pretty sure I got twice. would be nice if a Wizards employee would respond to my ticket to clarify what's going on.
Go to the Marketplace and look at your order history. I had a bunch of digital content charge in June and my physical PHB charge and ship today. It’s not a duplicate charge.
I just ordered the digital and physical bundle and my bank shows that pending is the $180 charge is there for everything and then a separate charge for $40. What the heck is going on?
just orderd the bundle physical and digital paid charges pending then an hour later a charge for 46.55 that i did not authorize
joseph huntington
Exact same situation just happened to me. Any resolution for yours?
one charge dropped off eventually thankfully so not more help
joseph huntington
nope I just called my credit card company and got a new card so dnd beyond cannot give me anymore surprise charges because they do not have access to my new card number. I did submit a ticket to dnd beyond customer service but so far, no response at this point I doubt I will receive one or an apology. I doubt I will do anymore business with dnd beyond which sucks because I've already sunk like $300+ on this app with all the digital books I've bought. you would think when someone spends as much as I have, they would treat you better but guess not.
I'd like to know if anyone has this resolved, as I also received these charges. I'm going to challenge them through my credit card conpany
I thought I had this problem too, but i went back and checked through my credit card history, and it looks like they refunded me for the majority of the first purchase of the bundle. So, now it shows as approx. $70 on the day i bought the bundle, and $30-40 increments later.
definitely go back and check your initial purchase cause i think thats where the confusion is.