Was able to replicate this and might be able to find why.
Initially I had the app on the internal storage and was working perfectly and as I needed space I moved the app to the sd card. As soon I did this I started having the issue here described. As soon I moved the app back to the internal storage the issue was gone.
So either the app does not properly migrate to the sd card on Android or the app for some reason is forcibly in need of the internal storage
Also tried installing directly into the sd card and it does not work. So likely an issue with internal Vs sd card storage.
Well over 60 GB of storage available. App is saved to internal storage.
Issue has been ongoing with Guildmasters' Guide to Ravnica, no other sources have an issue. I owned GGtR before this phone, but have bought every source that has come out since acquiring this device and have had no issues with those downloading.
Download will consistently get to 99% and then fail. This has gone on for a few months, was not an issue on previous phone (S10e)
I'm having this issue too on my Android pixel 5 running the latest OS. I purchased Icewind Dale a few days ago. My iPhone XR downloaded it just fine but my android refuses to. I tried restarting the phone and uninstalling and reinstalling the app and clearing app data/cache The other books all downloaded automatically but icewind dale fails. I have around 50gb free storage space left. Any advice?
Similar issue here. I've recently bought several books in the app and almost all of them had no issue downloading and opening except for Volo's guide to Monsters. Each time I try to download it, it reaches 97% and stops, stating "Download failed". I'm on a Huawei P30 pro with a lot of empty storage. I've tried all simple solution things such as restarting the app, the phone itself, clearing cache, force stopping, etc but the issue persists. Any help would be greatly appreciated.
Was able to download Xanathar's Guide just fine but having issues with the DL for Tasha's Cauldron. Each attempt says "It's already been purchased. Would you like to download it again for free?" After clicking "yes" the download fails and all attempts to retry ends in the same result.
I'm facing the same issue. Bought "Tasha's Cauldron of Everything" and "Xanathar's Guide To Everything" through the app, but I can only download XGTE, while attempting to download the other book always fails with "You've already purchased this. Would you like to get it again for free?" -> "Download Failed".
I was having the same issue with the player’s handbook and Tasha’s cauldron of everything. It would say I owned the books in the app, but I couldn’t download them. I did buy them from the website as well and then I was able to download them, but once I was given a refund I lost access to both books again.
iPhone X max with plenty of memory storage and the latest iOS.
I have over 4 GB of space when I would need 219.1 MB to download one book
For me, it's just Mordenkainen Presents: Monsters of the Multiverse
It starts at 0%, jumps to 50% in the blink of an eye, then almost as soon as it went to 50% it immediately says "Download Failed"
Edit: The book was shared with me the same as Candledeep Mysteries, Van Richten's Guide to Ravenloft, Guildmasters' Guide to Ravnica, Sword Coast Adventurer's Guide, Curse of Strahd, XGtE, TCoE, the Monster Manual, and apparently the Player's Handbook. All of the prior listed have been successfully downloaded.
Thought was having same issue at 50% download, however after restarting the phone it seems to have sorted itself.
Hi guys
Was able to replicate this and might be able to find why.
Initially I had the app on the internal storage and was working perfectly and as I needed space I moved the app to the sd card. As soon I did this I started having the issue here described. As soon I moved the app back to the internal storage the issue was gone.
So either the app does not properly migrate to the sd card on Android or the app for some reason is forcibly in need of the internal storage
Also tried installing directly into the sd card and it does not work. So likely an issue with internal Vs sd card storage.
Replicated in 3 devices.
OK, nothing is downloading today. Got 3 items purchased and keeps failing.
Tried downloading the whole app again, restarted phone, all sorts.
Running a Galaxy S20 on android, I have over 70GB free internal storage.
Based in the UK
When you go into settings - apps - dndbyond app - storage where it shows the app installed?
It's on internal storage.
@Sorce any solution?
I'm having this issue too on my Android pixel 5 running the latest OS. I purchased Icewind Dale a few days ago. My iPhone XR downloaded it just fine but my android refuses to. I tried restarting the phone and uninstalling and reinstalling the app and clearing app data/cache The other books all downloaded automatically but icewind dale fails. I have around 50gb free storage space left. Any advice?
Oppo find X3 neo android 11.1 I have 119 GB of storage left and it just says failed on every source after downloading 9 books is that the limit?
Similar issue here. I've recently bought several books in the app and almost all of them had no issue downloading and opening except for Volo's guide to Monsters. Each time I try to download it, it reaches 97% and stops, stating "Download failed". I'm on a Huawei P30 pro with a lot of empty storage. I've tried all simple solution things such as restarting the app, the phone itself, clearing cache, force stopping, etc but the issue persists. Any help would be greatly appreciated.
iPhone 13 Pro Latest
Yes
Only one source it’s the Players handbook
Doesn’t even start downloading
No other device has had it bought on
Having similar issue...
Ipad Pro 2
450g of available storage
Was able to download Xanathar's Guide just fine but having issues with the DL for Tasha's Cauldron. Each attempt says "It's already been purchased. Would you like to download it again for free?" After clicking "yes" the download fails and all attempts to retry ends in the same result.
I'm facing the same issue. Bought "Tasha's Cauldron of Everything" and "Xanathar's Guide To Everything" through the app, but I can only download XGTE, while attempting to download the other book always fails with "You've already purchased this. Would you like to get it again for free?" -> "Download Failed".
I was having the same issue with the player’s handbook and Tasha’s cauldron of everything. It would say I owned the books in the app, but I couldn’t download them. I did buy them from the website as well and then I was able to download them, but once I was given a refund I lost access to both books again.
iPhone X max with plenty of memory storage and the latest iOS.
Samsung S9+ Android version 10
I have over 4 GB of space when I would need 219.1 MB to download one book
For me, it's just Mordenkainen Presents: Monsters of the Multiverse
It starts at 0%, jumps to 50% in the blink of an eye, then almost as soon as it went to 50% it immediately says "Download Failed"
Edit: The book was shared with me the same as Candledeep Mysteries, Van Richten's Guide to Ravenloft, Guildmasters' Guide to Ravnica, Sword Coast Adventurer's Guide, Curse of Strahd, XGtE, TCoE, the Monster Manual, and apparently the Player's Handbook. All of the prior listed have been successfully downloaded.
My phone is the only device I have.