The location selected to install an app is not determined by us. By default, the Play Store will install all apps onto the device itself and not the SD Card. You may be able to transfer the app to the SD Card via the Android Settings but this is highly dependent upon your device and version of Android.
Within the app, we do support storing the books on the SD Card as these files can be rather large depending upon the book. You can find this option in the Settings within the app under the My Account screen. You will be required to give the app external storage permission, as that is where the data is now going to be stored and read from, and it may take a moment as any installed books are copied over to the SD Card.
I hope this addresses the issue. Please let me know if you have any further questions.
Thanks for getting back to me. I've got another app, let's call it Dragon+.
When I check my Apps in Settings, I find Dragon+. When I select Dragon+, it shows me that it is using 274MB used in External Storage. When I select Storage, it shows me Storage Used: SD Card and I can change that to Internal or SD Card.
However when I check my Apps in Settings and I find D&D Beyond, it's not the same. When I select D&D Beyond, it shows me that it is using 173MB used in Internal Storage. When I select Storage, it shows me Storage. With no option to change to SD Card. So my phone is capable. But the app isn't.
Also, I find no settings in D&D Beyond to save files to SD Card.
I'm happy to work with you to get this figured out. Let me know if you need screenshots or Device info.
Can we get the option to install to the SD Card on an Android?
I thought staff had already added this? https://www.dndbeyond.com/changelog/184-mobile-app-update-content-sharing-in-app notes are in the Android section.
If this is not available, can you post what phone model and operating system version you are on so staff can check?
Site Rules & Guidelines || How to Tooltip || Contact Support || Changelog || Pricing FAQ || Homebrew FAQ
If you have questions/concerns, please Private Message me or another moderator.
Wary the wizard who focuses on homebrew, for he can create nightmares that you wouldn't even dream of
Let me delete and download again and see if it changes first.
Reinstalled.
Still no choice.
Running Android 7.1.1 on Moto Z Force Droid
Happy to help trouble shoot.
I also don't have the choice for using the SD-card. Have removed and reinstalled a few times.
Moto G5 with Android 7.0, DnD Beyond version 1.0.2.9
Samsung Galaxy Tab A running Android 7.0 and can't install to SD
Been more than a month now.
What's up?
Hi PinkRose,
Sorry for letting this post slip under my radar.
The location selected to install an app is not determined by us. By default, the Play Store will install all apps onto the device itself and not the SD Card. You may be able to transfer the app to the SD Card via the Android Settings but this is highly dependent upon your device and version of Android.
Within the app, we do support storing the books on the SD Card as these files can be rather large depending upon the book. You can find this option in the Settings within the app under the My Account screen. You will be required to give the app external storage permission, as that is where the data is now going to be stored and read from, and it may take a moment as any installed books are copied over to the SD Card.
I hope this addresses the issue. Please let me know if you have any further questions.
Thanks for getting back to me.
I've got another app, let's call it Dragon+.
When I check my Apps in Settings, I find Dragon+.
When I select Dragon+, it shows me that it is using 274MB used in External Storage.
When I select Storage, it shows me Storage Used: SD Card and I can change that to Internal or SD Card.
However when I check my Apps in Settings and I find D&D Beyond, it's not the same.
When I select D&D Beyond, it shows me that it is using 173MB used in Internal Storage.
When I select Storage, it shows me Storage. With no option to change to SD Card.
So my phone is capable. But the app isn't.
Also, I find no settings in D&D Beyond to save files to SD Card.
I'm happy to work with you to get this figured out. Let me know if you need screenshots or Device info.
I had hoped this would be updated with the Mordenkeinan update but it's not.
Still not working.
Update rolling out, look for version 1.0.3.2 :)
Please let me know if you see any issues with this new feature
The Squeaky Wheel gets the KICK!
It works.
Will DnD Beyond install or load files on USB storage?