Sorry if this is not where I'm supposed to be posting this but I can't seem to get past Shipping part when I'm trying to buy the 2024 PHB. It's been doing this for a week or two now. I thought maybe it wouldn't let me buy until it came out but it still won't let me. Anyone else have troubles with this?
Same thing is happening to me. I've tried on multiple browsers, multiple devices, and even incognito mode. The bug really seems to be linked to my account. I have friends who can easily buy stuff on the marketplace and don't have this bug. I've opened a ticket and it's been open and unanswered for almost 2 weeks now.
I managed to fix this. For some reason my billing and shipping address was invalid and missing information even though it was saved. I reentered the missing information and it worked.
Yep, the field in error was hidden because it was already filled previously but my state/province was empty. Click on the arrow to see the address, submit, and you'll see what's missing.
Sorry if this is not where I'm supposed to be posting this but I can't seem to get past Shipping part when I'm trying to buy the 2024 PHB. It's been doing this for a week or two now. I thought maybe it wouldn't let me buy until it came out but it still won't let me. Anyone else have troubles with this?
Try a different web browser. May need to delete some cookies.
I've tried both and doesn't seem to work.
Did you manage to get this fixed?
Same thing is happening to me. I've tried on multiple browsers, multiple devices, and even incognito mode. The bug really seems to be linked to my account. I have friends who can easily buy stuff on the marketplace and don't have this bug. I've opened a ticket and it's been open and unanswered for almost 2 weeks now.
I never got a fix for this but I did purchase it through the mobile app instead.
Did anyone ever figure out what this is? I've sent multiple request to support with zero response.
I managed to fix this. For some reason my billing and shipping address was invalid and missing information even though it was saved. I reentered the missing information and it worked.
Same problem here. No wonder they are selling so few.
Very busy DM and improv teacher. Which are pretty much the same thing.
For anyone having this problem. Just re enter the adress information
Yep, the field in error was hidden because it was already filled previously but my state/province was empty. Click on the arrow to see the address, submit, and you'll see what's missing.
It seems this is still an issue, obviously I'm not OP but thank you to all of you who responded here