I've tried several times over the past week to purchase 2 race bundles, but each time I get this "Error:Do Not Honor-PROCESSOR_DECLINED". I checked and my card has the money, so I'm not sure why it's not working.
Are you running any ad/popup blockers, browser extensions, or VPNs that may be interfering with DDB? Are you trying to do it from a computer behind a firewall, like from work for example?
Since this is a community forum, and you'll likely have to be more specific with your payment information than one should on a public community forum, I'd recommend going to the help portal and going through Billing Assistance
It could be the particular method you're using, I know for some reason PayPal Credit Cards (I think) weren't or aren't accepted through the payment processor. But really, you definitely want someone who works for DDB customer service talking to you through a more secure channel.
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Jander Sunstar is the thinking person's Drizzt, fight me.
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I've tried several times over the past week to purchase 2 race bundles, but each time I get this "Error:Do Not Honor-PROCESSOR_DECLINED". I checked and my card has the money, so I'm not sure why it's not working.
Are you running any ad/popup blockers, browser extensions, or VPNs that may be interfering with DDB? Are you trying to do it from a computer behind a firewall, like from work for example?
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I don't have any adblockers or VPNs, the one extension I have shouldn't be interfering with ddb, and I've bought stuff before with it enabled.
Since this is a community forum, and you'll likely have to be more specific with your payment information than one should on a public community forum, I'd recommend going to the help portal and going through Billing Assistance
https://dndbeyond.zendesk.com/hc/en-us
It could be the particular method you're using, I know for some reason PayPal Credit Cards (I think) weren't or aren't accepted through the payment processor. But really, you definitely want someone who works for DDB customer service talking to you through a more secure channel.
Jander Sunstar is the thinking person's Drizzt, fight me.