Whenever I try to subscribe, and click master tier it automatically redirects me to my account but there is no way to subscribe.
Background:
The issues seemed the start when I wanted to upgrade my hero sub to master. I paid for a year hero which is running until July 2022. First step is I canceled the subscription, then submitted a support ticket about upgrading. The support team then refunded me the rest of my annual sub, which went all very smooth until that point, but now when I try to subscribe master it simply won't let me subscribe to anything at all. I can still buy books and other stuff but no subscription. Also even though I got my refund my account still says I have hero tier till July 2022. This all happened last Monday I figure waiting might solve it but it didn't.
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Hello,
Whenever I try to subscribe, and click master tier it automatically redirects me to my account but there is no way to subscribe.
Background:
The issues seemed the start when I wanted to upgrade my hero sub to master. I paid for a year hero which is running until July 2022. First step is I canceled the subscription, then submitted a support ticket about upgrading. The support team then refunded me the rest of my annual sub, which went all very smooth until that point, but now when I try to subscribe master it simply won't let me subscribe to anything at all. I can still buy books and other stuff but no subscription. Also even though I got my refund my account still says I have hero tier till July 2022. This all happened last Monday I figure waiting might solve it but it didn't.