All of my characters are locked. The website says that my subscription has expired, which it hasn't. Whenever I try to unlock my characters, it says 0 / 2147483647 Characters Selected to Unlock. When I do press confirm all of my characters are locked again. I tired switching my billing to semi-annually to attempt to update my subscription status but it didn't work. Can anyone help?
All of my characters are locked. The website says that my subscription has expired, which it hasn't. Whenever I try to unlock my characters, it says 0 / 2147483647 Characters Selected to Unlock. When I do press confirm all of my characters are locked again. I tired switching my billing to semi-annually to attempt to update my subscription status but it didn't work. Can anyone help?
I would recommend submitting a customer support ticket here
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