My Subscription Payment wasn't processed and I cannot figure out why. The site won't allow me to access my payment information. I've been a DM member for over 4 years now and I have a lot of content that I have paid for and that I don't want to lose access to. Anyone have any ideas?
EDIT: Additional information:
-There's money in my account.
-When I go the subscription page, the only option is to cancel my subscription.
-This has never occurred before and, as mentioned above, I have been a member for 4 years and 20 days.
-I DM for my group today and I now have the option to choose between 6 of my 101 characters.
My Subscription Payment wasn't processed and I cannot figure out why. The site won't allow me to access my payment information. I've been a DM member for over 4 years now and I have a lot of content that I have paid for and that I don't want to lose access to. Anyone have any ideas?
EDIT: Additional information:
-There's money in my account.
-When I go the subscription page, the only option is to cancel my subscription.
-This has never occurred before and, as mentioned above, I have been a member for 4 years and 20 days.
-I DM for my group today and I now have the option to choose between 6 of my 101 characters.
Resolved! New issue: Subscription management is now ONLY available from the mobile app. It is no longer available from the web app.