Hey team, I bought the bundle for the Shadows of the Dragon Queen which came with a redemption key for the digital book with early access. When trying to redeem the code, it tells me that the code has already been redeemed, but I see no evidence of that. I know the book hasn't launched yet, so that very well could be why. I would just like some reassurance that the key given to me will work and I'll be able to use the products that I purchased.
Hey team, I bought the bundle for the Shadows of the Dragon Queen which came with a redemption key for the digital book with early access. When trying to redeem the code, it tells me that the code has already been redeemed, but I see no evidence of that. I know the book hasn't launched yet, so that very well could be why. I would just like some reassurance that the key given to me will work and I'll be able to use the products that I purchased.
If you go here you should see your current product licenses. The bundle, if successfully redeemed, should be listed at the bottom of that list.
If it's not, your best course of action would be to submit a customer support ticket here
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