I have 14 characters from when I had a Master Tier subscription with dndbeyond. Now that I'm on free, I cannot make a new character because I have too many, and I cannot delete any because it's telling me that characters "will be deactivated". I've checked 6 characters to "keep", and it doesn't delete all others, and there is no button to continue forward ANYWHERE on the page. The "delete" option doesn't show due to the "will be deactivated" message. Choosing characters and refreshing, or coming back to the page later, does nothing. Leaving the campaigns in which some of the characters were in has done nothing. It looks like the only option I have is to subscribe to delete them, but I refuse to give money at gunpoint. selecting/deselecting just toggles the character's states as shown on the image below, and does absolutely nothing beyond that.
You cannot delete deactivated characters, only active characters. When you select your 6 active characters it won't delete the rest, just deactivate them.
I have 14 characters from when I had a Master Tier subscription with dndbeyond. Now that I'm on free, I cannot make a new character because I have too many, and I cannot delete any because it's telling me that characters "will be deactivated". I've checked 6 characters to "keep", and it doesn't delete all others, and there is no button to continue forward ANYWHERE on the page. The "delete" option doesn't show due to the "will be deactivated" message. Choosing characters and refreshing, or coming back to the page later, does nothing. Leaving the campaigns in which some of the characters were in has done nothing. It looks like the only option I have is to subscribe to delete them, but I refuse to give money at gunpoint. selecting/deselecting just toggles the character's states as shown on the image below, and does absolutely nothing beyond that.
I've got the exact same issue. Really frustrating, finally have time to enjoy DND and I get hit with this roadblock. Hopefully it can be resolved.
You cannot delete deactivated characters, only active characters. When you select your 6 active characters it won't delete the rest, just deactivate them.
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I've seen this in other threads I think this post has the easiest solution for now:
https://www.dndbeyond.com/forums/d-d-beyond-general/bugs-support/159534-my-characters-character-slots-exceeded?comment=12
It looks to mostly be a layout/css issue that the continue arrow isn't visible.
How to get your dice to look like the ones in my profile picture and a full site dark mode.
Tutorial thread by Hyrkali