For the past month and a half every time I try to access my character sheets, campaigns and encounters the site crashes. I get an error message basically saying there was an error with the site and asking me to reload. Reloading doesn't work. It just crashes again. My browser is Safari and I'm using the most up-to-date IOS. I can access everything via FireFox so I'm assuming this is a problem between my MAC Pro and DDB. I've sent in three tickets. In each case, I get a response thanking me for my patience and asking if the problem is still happening. I say yes and then I never hear from anybody again. I tried making FirFox my default browser but APPLe must hate that because every time I turn my computer on, Safari is back. I have to reload FireFox, sign in again to DDB because for some reason it never remembers my password when I use FireFox and then do what I need to do. If I wasn't a DM trying to run a campaign I would just use the app but I need the encounter builder, etc.
I've tried signing out and signing in again to no available. Does anyone have any advice?
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For the past month and a half every time I try to access my character sheets, campaigns and encounters the site crashes. I get an error message basically saying there was an error with the site and asking me to reload. Reloading doesn't work. It just crashes again. My browser is Safari and I'm using the most up-to-date IOS. I can access everything via FireFox so I'm assuming this is a problem between my MAC Pro and DDB. I've sent in three tickets. In each case, I get a response thanking me for my patience and asking if the problem is still happening. I say yes and then I never hear from anybody again. I tried making FirFox my default browser but APPLe must hate that because every time I turn my computer on, Safari is back. I have to reload FireFox, sign in again to DDB because for some reason it never remembers my password when I use FireFox and then do what I need to do. If I wasn't a DM trying to run a campaign I would just use the app but I need the encounter builder, etc.
I've tried signing out and signing in again to no available. Does anyone have any advice?