I bought Mordekainen’s Monster of the Mulitiverse in order to have access to more races and monsters and this and that. The typical reason you buy a sourcebook. And for some reason with this one I can’t access and of the material when creating a character. Previously the book was shared with me but as many of you may know you can’t create a creature using material shared to you. So I bought it and I still can’t use it and not only that it shows that I don’t own it and that it’s still being shared. Someone please help me!
Did you buy the full version ($29.99 when not on sale) or the compendium ($19.99)? The compendium is essentially read-only, and doesn't interact with the character builder, etc.
Also confirm that the book shows up on your order transactions and that your entitlements are synced (both here).
You might have accidentally created two accounts -- for example, one with a twitch login and one with a google login. Check and make sure that's not the case. Also, did you buy through the app or through the store on the website? Buying through the app 1. can take longer, on the scale of days, and 2. will require you to put in a ticket first with the app store, not DDB.
I bought Mordekainen’s Monster of the Mulitiverse in order to have access to more races and monsters and this and that. The typical reason you buy a sourcebook. And for some reason with this one I can’t access and of the material when creating a character. Previously the book was shared with me but as many of you may know you can’t create a creature using material shared to you. So I bought it and I still can’t use it and not only that it shows that I don’t own it and that it’s still being shared. Someone please help me!
Did you buy the full version ($29.99 when not on sale) or the compendium ($19.99)? The compendium is essentially read-only, and doesn't interact with the character builder, etc.
Also confirm that the book shows up on your order transactions and that your entitlements are synced (both here).
Birgit | Shifter | Sorcerer | Dragonlords
Shayone | Hobgoblin | Sorcerer | Netherdeep
So I checked like you said and it’s not in my entitlements. However I was charged for it. What should I do?
You might have accidentally created two accounts -- for example, one with a twitch login and one with a google login. Check and make sure that's not the case. Also, did you buy through the app or through the store on the website? Buying through the app 1. can take longer, on the scale of days, and 2. will require you to put in a ticket first with the app store, not DDB.
Birgit | Shifter | Sorcerer | Dragonlords
Shayone | Hobgoblin | Sorcerer | Netherdeep