I claimed the dice for Baldur's Gate 3 today, https://www.dndbeyond.com/claim/dice/baldurs-gate-3 and after going to my character sheets, my dice no longer work - there are no dice to click on by any skills, saving throws, ability scores, etc; and the dice rolling overlay menu in the bottom left is also gone. Clicking on any of these just brings out the right-hand fly-over info menu for any of those items. This is true for all of my character sheets.
edit: when I refresh the character sheet, the bottom-left dice menu appears for only an instant, then disappears before it could possibly be clicked on. Switching back to basic dice does not cause the dice to work again.
I have this same issue, after going into settings to enable dice rolls it will automatically disable them again immediately after. I can see the dice roll buttons on my sheet briefly and then it disables them again.
I've been having a similar issue since accepting the dice it seems to only affect me on the mobile app as well as locking me out of web interfaces within it as in adjusting character details via manage character or create a new one as well as not being able to contact support via the app itself.
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I claimed the dice for Baldur's Gate 3 today,
https://www.dndbeyond.com/claim/dice/baldurs-gate-3
and after going to my character sheets, my dice no longer work - there are no dice to click on by any skills, saving throws, ability scores, etc; and the dice rolling overlay menu in the bottom left is also gone. Clicking on any of these just brings out the right-hand fly-over info menu for any of those items. This is true for all of my character sheets.
https://imgur.com/a/Ly9XzSh
edit: when I refresh the character sheet, the bottom-left dice menu appears for only an instant, then disappears before it could possibly be clicked on. Switching back to basic dice does not cause the dice to work again.
I have this same issue, after going into settings to enable dice rolls it will automatically disable them again immediately after. I can see the dice roll buttons on my sheet briefly and then it disables them again.
I've been having a similar issue since accepting the dice it seems to only affect me on the mobile app as well as locking me out of web interfaces within it as in adjusting character details via manage character or create a new one as well as not being able to contact support via the app itself.