A few weeks ago, I changed my name on dnd beyond, and for some reason, that got rid of my purchases and, I can no longer access the character that was associated with the previous name; besides changing my name, everything else has stayed the same... Does anyone know how I can get my character/purchases back? I tried waiting a few weeks to see if it just needed to catch up, but no luck.
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A few weeks ago, I changed my name on dnd beyond, and for some reason, that got rid of my purchases and, I can no longer access the character that was associated with the previous name; besides changing my name, everything else has stayed the same... Does anyone know how I can get my character/purchases back? I tried waiting a few weeks to see if it just needed to catch up, but no luck.