A couple of weeks ago I bought the feats from the Planescape books. And while I was able to access them back then through my character sheets, I can’t anymore. I’ve made sure to turn feat prerequisites off, as well as allowing planescape content. I don’t know what else to do.
if that is the case contact customer support using the link at the dottom of the page. it might take some time do because they are getting swamped with people having similar issues (it's almost like changing the store also bricked the content licensing system). but whatever you do don't submit a second ticket cause that will put you at the end of the queque again
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A couple of weeks ago I bought the feats from the Planescape books. And while I was able to access them back then through my character sheets, I can’t anymore. I’ve made sure to turn feat prerequisites off, as well as allowing planescape content. I don’t know what else to do.
make sure your entitlements are in sync (https://www.dndbeyond.com/account/licenses)
if that is the case contact customer support using the link at the dottom of the page. it might take some time do because they are getting swamped with people having similar issues (it's almost like changing the store also bricked the content licensing system). but whatever you do don't submit a second ticket cause that will put you at the end of the queque again