As of October 22, 2024 I have a Master Tier Subscription, which I have confirmed is active on my profile. This should give me unlimited access to character creation, and campaigns where I can share the source materials that I've purchase. I've since ran into two errors/issues.
1) As of today I can no longer view character pages on my desktop computer through Google Chrome Web browser. This also happens when I try to view any character page on my mobile web browser (see attached picture). The screen just appears blank, and the page appears to have loaded entirely, then suddenly it pops up that I "haven't created a character yet". I have over 145 created characters on DnD Beyond!!!! Where did they go!? Please Help!
2) I have a couple active campaigns, and a couple of my players have reported that, after making a character in the campaign (which I used to be able to see and confirm), they don't have access to all my sources and purchased material. I could go in and edit the character sheets myself and select the options available, but they could only view base core stuff. Please help!
Can't access character sheet, nor can my DM or party members. - Tried logging out and in - Tried deleting cookies on Chrome - Tried using Firefox - I can still access Campaign Map and see my character is active in party
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As of October 22, 2024
I have a Master Tier Subscription, which I have confirmed is active on my profile. This should give me unlimited access to character creation, and campaigns where I can share the source materials that I've purchase. I've since ran into two errors/issues.
1) As of today I can no longer view character pages on my desktop computer through Google Chrome Web browser.
This also happens when I try to view any character page on my mobile web browser (see attached picture). The screen just appears blank, and the page appears to have loaded entirely, then suddenly it pops up that I "haven't created a character yet". I have over 145 created characters on DnD Beyond!!!! Where did they go!? Please Help!
2) I have a couple active campaigns, and a couple of my players have reported that, after making a character in the campaign (which I used to be able to see and confirm), they don't have access to all my sources and purchased material. I could go in and edit the character sheets myself and select the options available, but they could only view base core stuff. Please help!
Thanks
Error 1: https://drive.google.com/file/d/1GJdMm-ygUYi9oQOtPSXmwdvRhPWYEMx3/view?usp=sharing
Error 2: https://drive.google.com/file/d/18AXuxSu8mANu2qciF3uHEEALzVL1COac/view?usp=sharing
Can't see or load the sheets.
And yes it's during our weekly DnD game. (Twice now this has happened sadly)
I also can't access my characters and I too have a master tier sub as well
Can't access character sheet, nor can my DM or party members.
- Tried logging out and in
- Tried deleting cookies on Chrome
- Tried using Firefox
- I can still access Campaign Map and see my character is active in party