I bought the grand 2024 bundle (all 3 in digital and physical) back in July and thought that the 2024 Player Handbook would be delivered to me by now, since it has been released (Sep 17). I can see on Amazon that I could get it tomorrow. I've sent in a ticket a fews days ago but have heard nothing back. The Order history page is not much help. It says Order placed for all three, so I don't know if that status is for the whole order or the PHB.
Have any of you received your physical PHB yet? If not, are you seeing anything about a delivery time or more specific status? Also, if you know of a better way to get in contact with WotC), please share.
Support is pretty much useless right now. They are barely responding and most of their responses are generic responses they copy past and send to everyone at once.
The best strategy at the moment seems to be to sit tight and wait...pretty discouraging I know.
Well, I got mine. However, it looks like it was thrown all the way to the Canadian border, so I've been waiting 2 days for a reply also. Ordered 4 items and the damage appears to get progressively worse. By the time the Monster Manual ships, it'll probably just arrive as the back cover and a cardboard flap.
I received my players handbook about 3 weeks after it had hit store shelves. I was able to track it so I must have received an email but I threw the email away once I got the book. Right now I am waiting for notification that my Dungeons Masters Guide was shipped. I see no way to track it yet, but I have received my early access to the digital content. Hasbro/WotC really needs to fix these issues; Release date for 2024 DMG is November 11, but local game stores already have physical copies in store. Hasbro/WotC sucks as preorders should have gone out at same time. Order tracking is transparent as a block of iron.
I bought the grand 2024 bundle (all 3 in digital and physical) back in July and thought that the 2024 Player Handbook would be delivered to me by now, since it has been released (Sep 17). I can see on Amazon that I could get it tomorrow. I've sent in a ticket a fews days ago but have heard nothing back. The Order history page is not much help. It says Order placed for all three, so I don't know if that status is for the whole order or the PHB.
Have any of you received your physical PHB yet? If not, are you seeing anything about a delivery time or more specific status? Also, if you know of a better way to get in contact with WotC), please share.
D&D since 1984
https://dnd-support.wizards.com/
Good luck though I'm going on 2 days with no answer to my support ticket related to this
Support is pretty much useless right now. They are barely responding and most of their responses are generic responses they copy past and send to everyone at once.
The best strategy at the moment seems to be to sit tight and wait...pretty discouraging I know.
Well, I got mine. However, it looks like it was thrown all the way to the Canadian border, so I've been waiting 2 days for a reply also. Ordered 4 items and the damage appears to get progressively worse. By the time the Monster Manual ships, it'll probably just arrive as the back cover and a cardboard flap.
I received my players handbook about 3 weeks after it had hit store shelves. I was able to track it so I must have received an email but I threw the email away once I got the book.
Right now I am waiting for notification that my Dungeons Masters Guide was shipped. I see no way to track it yet, but I have received my early access to the digital content.
Hasbro/WotC really needs to fix these issues;
Release date for 2024 DMG is November 11, but local game stores already have physical copies in store. Hasbro/WotC sucks as preorders should have gone out at same time.
Order tracking is transparent as a block of iron.