Maybe its been discussed, maybe not, anyways, has anyone found a solution to pre ordering the new DMG and not receiving the digital goodies that go with it (Frames, backdrops, dice)? I have submitted a ticket to customer support but lord knows how long that will take.
Anyone have this issue as well or possibly know of a way to resolve the conflict?
I pre- ordered the 2024 PHB physical + Digital on the official Europe store (dndstore.wizards.com/eu) 2 weeks before release and everything was fine,The PHB came up as "Player’s Handbook (2024) (Pre-order)" and also got on my license page 2024 PHB Pre-Order Perks and 2024 Player's Handbook Digital Dice as soon as I redeemed the code.
But now I ordered the 2024 MM and 2024 DMG (physical and digital) but they appear on my license page on D&D beyond after redeeming just as "dungeon master's guide" and "monster manual".
Is it just because it's still a while out from release? Will it change closer to release? Is it the same for you guys?
Funny thing is after I ordered the DMG yesterday,... today they bought out the 3 book bundle. So I just ordered the MM today xD At least the price is the same on EU store.
I sent a ticket but I guess it will take a long time for them to answer.
Maybe its been discussed, maybe not, anyways, has anyone found a solution to pre ordering the new DMG and not receiving the digital goodies that go with it (Frames, backdrops, dice)? I have submitted a ticket to customer support but lord knows how long that will take.
Anyone have this issue as well or possibly know of a way to resolve the conflict?
Thanks!
I just noticed the same. Ordered the digital bundle and have not received anything yet.
Hii
I pre- ordered the 2024 PHB physical + Digital on the official Europe store (dndstore.wizards.com/eu) 2 weeks before release and everything was fine,The PHB came up as "Player’s Handbook (2024) (Pre-order)" and also got on my license page 2024 PHB Pre-Order Perks and 2024 Player's Handbook Digital Dice as soon as I redeemed the code.
But now I ordered the 2024 MM and 2024 DMG (physical and digital) but they appear on my license page on D&D beyond after redeeming just as "dungeon master's guide" and "monster manual".
Is it just because it's still a while out from release? Will it change closer to release? Is it the same for you guys?
Funny thing is after I ordered the DMG yesterday,... today they bought out the 3 book bundle. So I just ordered the MM today xD At least the price is the same on EU store.
I sent a ticket but I guess it will take a long time for them to answer.
I just pre-ordered the new MM and I'm wondering the same thing.