Have had Master Tier sub for almost 2 years now, and have never had issues. Within the last couple weeks it has gotten bad. First I got the issue where it was saying I could only have 6 characters even though I had Master Tier. Support was able to get back to me after a week and the issue was "Fixed". Now system ignores that I have Master and insists I have Hero instead. My bank statements and Google Play both have my sub listed as Master, while DnDB wants only gives me access to Hero.
about this issue, as I had messaged them several days ago. Hope this issue gets fixed before Session.
(Edited: Realized I'm getting the Hero perks which includes the character limit removal)
Update on situation: Neither support or I could come to an understanding of how this situation happened. Fix ended up being Unsubscribe>Resubscribe back as Master Tier. Simple as that. I think it cost me like.. 1$.
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Have had Master Tier sub for almost 2 years now, and have never had issues. Within the last couple weeks it has gotten bad. First I got the issue where it was saying I could only have 6 characters even though I had Master Tier. Support was able to get back to me after a week and the issue was "Fixed". Now system ignores that I have Master and insists I have Hero instead.
My bank statements and Google Play both have my sub listed as Master, while DnDB wants only gives me access to Hero.
about this issue, as I had messaged them several days ago. Hope this issue gets fixed before Session.
(Edited: Realized I'm getting the Hero perks which includes the character limit removal)
Update on situation:
Neither support or I could come to an understanding of how this situation happened. Fix ended up being Unsubscribe>Resubscribe back as Master Tier.
Simple as that. I think it cost me like.. 1$.