I've attempted to purchase two subclasses (Inquisitive and Swashbuckler) using the Marketplace. I've entered multiple types of payment info, from debit to credit to Paypal. When I submit the order, the page refreshes, and the items are still in my cart. I attempted to purchase on Safari, Chrome, and on mobile. Nothing works. I even tried to buy the entire XGTE book, to no avail.
I'm fine paying $2 apiece for minor game content, but please resolve this issue - I can't give you my money if the site doesn't work!
I have done so - I'm waiting on a reply. However, when I try to access the ticket to add new info, I'm asked for a username and password that doesn't match my UN or PW for Twitch, DnD Beyond, Twitter, or anything else. A frustrating experience!
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Hi,
I've attempted to purchase two subclasses (Inquisitive and Swashbuckler) using the Marketplace. I've entered multiple types of payment info, from debit to credit to Paypal. When I submit the order, the page refreshes, and the items are still in my cart. I attempted to purchase on Safari, Chrome, and on mobile. Nothing works. I even tried to buy the entire XGTE book, to no avail.
I'm fine paying $2 apiece for minor game content, but please resolve this issue - I can't give you my money if the site doesn't work!
Please, pass this issue to support, they are the only ones who can help you.
I have done so - I'm waiting on a reply. However, when I try to access the ticket to add new info, I'm asked for a username and password that doesn't match my UN or PW for Twitch, DnD Beyond, Twitter, or anything else. A frustrating experience!