I'm a new DM who got the master tier specifically for the maps, and for a little bit after I bought it, the maps worked fine with no real issues. I took a small pause on the virtual maps in my campaign, but when I tried to set up a new map for my players, their tokens never appeared on the map when I clicked add. The same also happened with any monster or companion tokens I added, they never showed up on the map. The weirdest part was when I clicked add all tokens to encounter, everything I added showed up on the encounter list despite not being on the map. Everything else worked fine: drawings, overlays, FoW, etc. all showed up on the map when I added it, just not the tokens. I'm just looking for some support or knowledge that I'm not the only one experiencing this bug.
It happened to me after the last (stickers) update. One of my monsters became invisible to myself as DM after moving it with the sticker UI selected. However it is still there and can be selected and interacted with by cliscking and dragging to include it within the selection area, but cannot be clicked into directly and therefore cannot be moved itself, except by grouping it with something visible and moving them together.
Some other monster tokens dissapear when I click on them, but promptly reappear when I click away.
Update: One of the PC's tokens is also missing, and adding another one does not fix it as it already gets added to the map without any visible or interactible graphics, which essentially breaks the entire VTT and makes the campaign unplayable until they fix this Bug.
Closing out of the browser does not make the tokens reappear, neither does reloading the page or deleting and readding the tokens.
I'm a new DM who got the master tier specifically for the maps, and for a little bit after I bought it, the maps worked fine with no real issues. I took a small pause on the virtual maps in my campaign, but when I tried to set up a new map for my players, their tokens never appeared on the map when I clicked add. The same also happened with any monster or companion tokens I added, they never showed up on the map. The weirdest part was when I clicked add all tokens to encounter, everything I added showed up on the encounter list despite not being on the map. Everything else worked fine: drawings, overlays, FoW, etc. all showed up on the map when I added it, just not the tokens. I'm just looking for some support or knowledge that I'm not the only one experiencing this bug.
It happened to me after the last (stickers) update. One of my monsters became invisible to myself as DM after moving it with the sticker UI selected. However it is still there and can be selected and interacted with by cliscking and dragging to include it within the selection area, but cannot be clicked into directly and therefore cannot be moved itself, except by grouping it with something visible and moving them together.
Some other monster tokens dissapear when I click on them, but promptly reappear when I click away.
Update: One of the PC's tokens is also missing, and adding another one does not fix it as it already gets added to the map without any visible or interactible graphics, which essentially breaks the entire VTT and makes the campaign unplayable until they fix this Bug.
Closing out of the browser does not make the tokens reappear, neither does reloading the page or deleting and readding the tokens.