my pc crashed the otherday and the windows is corrupted. its fixed now, got it repaired but had to wipe my pc. Now im trying to login to my dnd beyond and now that im logged in my character sheet no longer exists? is there anything that can fix this. DM made it for me and gave me permission to claim the character originally but now nothings on my account
Maybe but ive tried all the other emails and it wont work. and this email address is the only one that i have emails from dnd beyond on. i believe the original account was made in the middle of march or something. this one if it is a different one with the same email i dont know when it was made.
i have a link to the cluster of characters that the dm made but my character isnt there anymore since i claimed it originally on this account or another one with the same email address.
i believe the dm still sees the character in their campaign and i believe it would under the name Tai-Ne
Is Tai-Ne the name of the player who owns that character, or the character itself? We'd need the player name to find out which account owns that character. (If Tai-Ne is the player name, then it's clearly a different account.)
It should show the player name on the third line, such as this one that says "Player: spamandtuna".
its apparently Tai_Ne but i tried resetting the password on the Wizards account but i dont recieve an email and thats the only account ive had any emails from dnd beyond on
Then yeah, that's definitely a separate account. Any chance you're still signed in to that account on another device like your phone? Maybe through the mobile app?
If you can't figure out how to sign into that account, then you'll need to contact customer support about account recovery. http://dndbeyond.link/SubmitTicket
my pc crashed the otherday and the windows is corrupted. its fixed now, got it repaired but had to wipe my pc. Now im trying to login to my dnd beyond and now that im logged in my character sheet no longer exists? is there anything that can fix this. DM made it for me and gave me permission to claim the character originally but now nothings on my account
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ModeratorThe most likely explanation is that you've somehow signed into a separate account. How long have you had your account?
Do you still have a link to that character?
Does your DM still see that character in their campaign? If so, what username does it show for that character?
Need help with D&D Beyond? Come ask in the official D&D server on Discord: https://discord.gg/qWzGhwBjYr
Maybe but ive tried all the other emails and it wont work. and this email address is the only one that i have emails from dnd beyond on. i believe the original account was made in the middle of march or something. this one if it is a different one with the same email i dont know when it was made.
i have a link to the cluster of characters that the dm made but my character isnt there anymore since i claimed it originally on this account or another one with the same email address.
i believe the dm still sees the character in their campaign and i believe it would under the name Tai-Ne
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ModeratorIs Tai-Ne the name of the player who owns that character, or the character itself? We'd need the player name to find out which account owns that character. (If Tai-Ne is the player name, then it's clearly a different account.)
It should show the player name on the third line, such as this one that says "Player: spamandtuna".
Need help with D&D Beyond? Come ask in the official D&D server on Discord: https://discord.gg/qWzGhwBjYr
its apparently Tai_Ne but i tried resetting the password on the Wizards account but i dont recieve an email and thats the only account ive had any emails from dnd beyond on
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ModeratorThen yeah, that's definitely a separate account. Any chance you're still signed in to that account on another device like your phone? Maybe through the mobile app?
Need help with D&D Beyond? Come ask in the official D&D server on Discord: https://discord.gg/qWzGhwBjYr
unfortunately not
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ModeratorIf you can't figure out how to sign into that account, then you'll need to contact customer support about account recovery.
http://dndbeyond.link/SubmitTicket
Need help with D&D Beyond? Come ask in the official D&D server on Discord: https://discord.gg/qWzGhwBjYr
thank you for your help. wish me luck