The one shot wonders, asks them to buy it.. they cannot download, open or see the content
Other things I own - say the tortle book, because that's the first thing that popped to mind as an example of what I have.. - downloads, opens and shares content as it should
For some reason I'm unable to content share all 3 of the one shot wonders, costal, forest and desert... but.. but everything else I have.. is sharing.
I have the subscription, I've checked the licenses and I've enabled content share, but nothing seems to be working.
Are they not sharable or is something else wrong?
Have the people you’re sharing with checked to see if their Account Entitlements are in sync?
https://www.dndbeyond.com/account/licenses
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Yes and everything seems fine on that side
What happens when they try to open those books, exactly?
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The one shot wonders, asks them to buy it.. they cannot download, open or see the content
Other things I own - say the tortle book, because that's the first thing that popped to mind as an example of what I have.. - downloads, opens and shares content as it should
Are the books excluded from sharing in the campaign?
(Seems unlikely, but it would produce the effect you're seeing.)
They're not even on the list
They show up as expected on mine.
Just to confirm: those books are all listed here under Current Product Licenses?
https://www.dndbeyond.com/account/licenses
Does turning Content Sharing off and back on make any difference?
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Yes I checked the licenses (again, lol) and they are there
It was a good idea, one I had not thought of and tried.. but unfortunately it did not work
You may need to contact customer support for this one, then, and have them take a closer look.
http://dndbeyond.link/SubmitTicket
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Yeah I'll do that, thank you for the time to respond and help