Hello, I preordered the Ravenloft The Horrors Within physical/digital bundle. However the app AND website want me to purchase it. Has anybody else ran into this issue? I contacted support but haven't received a response yet and my ticket leads to a dead link...
Did you purchase it directly on DDB, or on dndstore.wizards.com (for EU/UK shipping)? If the latter, check your purchase confirmation email for a link to your product code. You’ll need to redeem that before you can access the book.
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Need help with D&D Beyond? Come ask in the official D&D server on Discord: https://discord.gg/dnd
Hello, I preordered the Ravenloft The Horrors Within physical/digital bundle. However the app AND website want me to purchase it. Has anybody else ran into this issue? I contacted support but haven't received a response yet and my ticket leads to a dead link...
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ModeratorDid you purchase it directly on DDB, or on dndstore.wizards.com (for EU/UK shipping)? If the latter, check your purchase confirmation email for a link to your product code. You’ll need to redeem that before you can access the book.
Need help with D&D Beyond? Come ask in the official D&D server on Discord: https://discord.gg/dnd
I purchased it directly on DDB.
Update: Checked the email like you said and resynced licenses. Got it now! Thank you