Since yesterday I have not been able to get past the first screen of my character sheet on my phone.
Everything looks good, until I press the red menu button in the bottom right corner. The screen fades black like it always does, but the menu doesn't appear.
I already tried deleting cookies and such, as well as using another browser, but the problem persists.
I have to ask - why are you running such an old version of iOS? The iPhone 6 onwards are all capable of running iOS 11 at least (and probably 12). The DDB app will not work on 9.3.5 - it requires iOS 10 at a minimum (which is one of the reasons my iPad2 has been retired).
I am not using the app, but using the browser version on my phone, which worked just fine until yesterday.
As for why such an old version. I have run into a boat load of trouble trying to update from iOS 9 to 10, both via WIFI as well as connected to my PC and ultimately was told I had two choices left: reset to how it came when I first purchased it and then try to update again, having to set up everything from the get go, without any guarantees that this would work. Or... just keep running on iOS 9. I decided on the latter, and aside from a few apps that I can't install, this is the first real problem that I have run into so far...
I am not using the app, but using the browser version on my phone, which worked just fine until yesterday.
As for why such an old version. I have run into a boat load of trouble trying to update from iOS 9 to 10, both via WIFI as well as connected to my PC and ultimately was told I had two choices left: reset to how it came when I first purchased it and then try to update again, having to set up everything from the get go, without any guarantees that this would work. Or... just keep running on iOS 9. I decided on the latter, and aside from a few apps that I can't install, this is the first real problem that I have run into so far...
Fair enough.
They recently rolled out a stealth update to the mobile version of the character sheet to allow you to swipe between pages - this has affected some users who like to utilise the button. Are you able to swipe left/right to get the different panels, or is it the same problem?
Thanks for pointing that out. As you might have noticed, I'm still new to DnD Beyond (points at join date) and quite frankly DnD in general and as such I am still getting acquainted with the various features of this website. I had missed that swiping was also a possibility :-)
I do hope that they ultimately fix the menu button, but for now I'm more than content just swiping through the various pages.
Since yesterday I have not been able to get past the first screen of my character sheet on my phone.
Everything looks good, until I press the red menu button in the bottom right corner. The screen fades black like it always does, but the menu doesn't appear.
I already tried deleting cookies and such, as well as using another browser, but the problem persists.
Any help would be appreciated.
Thank you.
(Tech specs: iPhone 6+, iOS 9.3.5, safari, firefox)
I have to ask - why are you running such an old version of iOS? The iPhone 6 onwards are all capable of running iOS 11 at least (and probably 12). The DDB app will not work on 9.3.5 - it requires iOS 10 at a minimum (which is one of the reasons my iPad2 has been retired).
How to add Tooltips
I am not using the app, but using the browser version on my phone, which worked just fine until yesterday.
As for why such an old version. I have run into a boat load of trouble trying to update from iOS 9 to 10, both via WIFI as well as connected to my PC and ultimately was told I had two choices left: reset to how it came when I first purchased it and then try to update again, having to set up everything from the get go, without any guarantees that this would work. Or... just keep running on iOS 9. I decided on the latter, and aside from a few apps that I can't install, this is the first real problem that I have run into so far...
Fair enough.
They recently rolled out a stealth update to the mobile version of the character sheet to allow you to swipe between pages - this has affected some users who like to utilise the button. Are you able to swipe left/right to get the different panels, or is it the same problem?
How to add Tooltips
Ah, awesome the swiping works :-)
Thanks for pointing that out. As you might have noticed, I'm still new to DnD Beyond (points at join date) and quite frankly DnD in general and as such I am still getting acquainted with the various features of this website. I had missed that swiping was also a possibility :-)
I do hope that they ultimately fix the menu button, but for now I'm more than content just swiping through the various pages.
Thanks for the help!
(Edit: fixed typo)