I am able to access all other parts of D&Dbeyond, but when I try to access character sheets from players/my own creations I am met with a message that says
"we've rolled a 1 on our authentication check...etc." followed by an error code: fbff28c917d44460beac742388368ce4
This is on all of my devices and across multiple browsers and my players are able to access their own sheets.
I've been troubleshooting for like an entire day, I worked out that my ISP was blocking those specific pages, so I managed to get a VPN and it fixed the problem
I am able to access all other parts of D&Dbeyond, but when I try to access character sheets from players/my own creations I am met with a message that says
"we've rolled a 1 on our authentication check...etc." followed by an error code: fbff28c917d44460beac742388368ce4
This is on all of my devices and across multiple browsers and my players are able to access their own sheets.
1) How are you trying to access their sheets? Please describe as much as you can about your steps to access the sheets.
2) Please try to log out, and log back in.
I've been troubleshooting for like an entire day, I worked out that my ISP was blocking those specific pages, so I managed to get a VPN and it fixed the problem
Thank you for letting us know your solution! I'm glad you were able to get it to work. :)