This would usually be an issue with the CVV number entered during check-out being returned by your bank as incorrect. Please double-check that the information you're entering is correct. If it is, the next step would be to reach out to your bank to further investigate the issue. You may also want to reach out to our Support team, who can more securely assist you.
Thank you!
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Hi all,
Was trying to buy my first piece of content here but during checkout I was confronted with the following error:
http://prntscr.com/psry4u
Any idea how to resolve this? I've tried refreshing, using a different browser, ...
Thanks in advance.
Hello Doshhe!
This would usually be an issue with the CVV number entered during check-out being returned by your bank as incorrect. Please double-check that the information you're entering is correct. If it is, the next step would be to reach out to your bank to further investigate the issue. You may also want to reach out to our Support team, who can more securely assist you.
Thank you!