Is anybody else having an issue with being unable to view or export their characters on PC? This has been happening for about a week. I can do it on my phone but the PC. I just recently paid for a 6 month membership and this is a little irksome.
I use NORD and I was disconnecting from any VPN server thinking that was the same as OFF but I still couldn't see my character sheets. To be thorough I just shut down NORD entirely and tried it again and it worked perfectly. My character came right up no problem.
Thank you for pointing that out to me. I was getting pretty frustrated. I was using NORD for about a year but had problems for only a about a week so I didn't see the correlation.
Is anybody else having an issue with being unable to view or export their characters on PC? This has been happening for about a week. I can do it on my phone but the PC. I just recently paid for a 6 month membership and this is a little irksome.
Out of curiosity, do you use a VPN? There is a known issue with some VPNs (namely Nord VPN) that causes this lately.
Yes, I have tried it on and off to no avail.
I use NORD and I was disconnecting from any VPN server thinking that was the same as OFF but I still couldn't see my character sheets. To be thorough I just shut down NORD entirely and tried it again and it worked perfectly. My character came right up no problem.
Thank you for pointing that out to me. I was getting pretty frustrated. I was using NORD for about a year but had problems for only a about a week so I didn't see the correlation.
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InsiderAs DxJxC mentioned there is a known issue with the NordVPN CyberSec feature incorrectly blocking part of the D&D Beyond character sheet service. https://support.nordvpn.com/Connectivity/1087249732/I-can-t-reach-some-websites-with-VPN-connected.htm
Please report it to them - we're hoping they'll resolve it for their customers. It's not something D&D Beyond has control over.
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