I am very new to D&D Beyond, hopefully this is the right place to seek for help. If it is not, I apologize and would appreciate a hint in the correct direction.
There's currently a problem I have been facing. Whenever I click on a character on the "character" page, the site seems to try loading (there's a little spinning circle icon in the upper left corner of my browser), but my characters don't actually open. I have logged in and out multiple times, I have ensured that I'm not using a private window and I have tried multiple browsers, both on my computer and mobile phone. Unfortunately, nothing worked. There's even sometimes the problem that the "character" page doesn't open. All it shows is that little spinning icon and the same page I was already on before I clicked where I wanted to go.
It would be great to know if I could do anything else to resolve the problem.
Hello! This would be due to the comma in your username. You were automatically assigned a nickname token to get that changed-- Try logging out, and back in. You should be able to change your name.
I can always tell if the bug is caused by username by clicking on the username and see if user page loads (it didn't since, yeah it is a username problem).
Hi!
I am very new to D&D Beyond, hopefully this is the right place to seek for help. If it is not, I apologize and would appreciate a hint in the correct direction.
There's currently a problem I have been facing. Whenever I click on a character on the "character" page, the site seems to try loading (there's a little spinning circle icon in the upper left corner of my browser), but my characters don't actually open. I have logged in and out multiple times, I have ensured that I'm not using a private window and I have tried multiple browsers, both on my computer and mobile phone. Unfortunately, nothing worked. There's even sometimes the problem that the "character" page doesn't open. All it shows is that little spinning icon and the same page I was already on before I clicked where I wanted to go.
It would be great to know if I could do anything else to resolve the problem.
Thank you very much!
Hello! This would be due to the comma in your username. You were automatically assigned a nickname token to get that changed-- Try logging out, and back in. You should be able to change your name.
I can always tell if the bug is caused by username by clicking on the username and see if user page loads (it didn't since, yeah it is a username problem).
Thank you so much! Everyone here is so nice to new people.
I changed it and like you said, it works.