That's a 403 Error Code, which indicates that your player may have had a subscription elapse with more than 6 characters created, so now their character is locked.
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Helpful rewriter of Japanese->English translation and delver into software codebases (she/e/they)
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I got error b09cc207d1894538bba70fc51508cb6a when trying to open a character sheet for one of my PCs. They are not able to open the sheet either.
The web address is https://www.dndbeyond.com/characters/56826315
That's a 403 Error Code, which indicates that your player may have had a subscription elapse with more than 6 characters created, so now their character is locked.
Helpful rewriter of Japanese->English translation and delver into software codebases (she/e/they)