I have a couple of friends in my group who are trying to join the campaign I created and it puts them in a loop of having to sign in and then being taken to the home screen. After signing it, it takes them back to the sign in page when clicking the link again.
Hello there, I'm sorry to hear your players are facing this issue trying to join the campaign.
Are your players following the link from a mobile app service, such as Discord, Facebook, or something else? As many of these apps use their own browser inside of the app, this can cause issues when users try to sign-in within these in-app browsers, and then they need to exit to get to the link again, which restarts the process.
If it's possible this might be the case, ask your players to copy and paste the link directly into their mobile browser such as the Chrome or Safari app, and see if that helps.
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I have a couple of friends in my group who are trying to join the campaign I created and it puts them in a loop of having to sign in and then being taken to the home screen. After signing it, it takes them back to the sign in page when clicking the link again.
Hello there, I'm sorry to hear your players are facing this issue trying to join the campaign.
Are your players following the link from a mobile app service, such as Discord, Facebook, or something else? As many of these apps use their own browser inside of the app, this can cause issues when users try to sign-in within these in-app browsers, and then they need to exit to get to the link again, which restarts the process.
If it's possible this might be the case, ask your players to copy and paste the link directly into their mobile browser such as the Chrome or Safari app, and see if that helps.