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Store redemption code issue

#1 May 13, 2020
SirLow
SirLow

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- Join Date: 4/22/2020
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I am trying to buy Dragon of Icespire Peak with a valid redemption code and the store says it’s invalid. Can you help?

I obtained from my new D&D product.

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Molon Labe, Lord Low
#2 May 31, 2020
MellieDM
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Hello SirLow, I am sorry to hear you've had an issue with your redemption code!

Please try variations of digits like "1", lowercase "L" and uppercase "I", as well as capital "O" and "0".

If this doesn't help, please reach out to our Support team.

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