I reached out to a member of the team and they do not see an active Master Tier subscription on the account you're currently posting from. Can you verify whether the subscription was renewed on the right account, and if it was on this account, can you check this page? https://www.dndbeyond.com/account/marketplace
My master subscription lapsed due to changes in payment methods. After perhaps a week and a half, I have since reinstated my subscription.
However, I am not able to re-enable content sharing on -either- of my two campaigns. The option isn't even available anywhere I can see.
Most of the content was available through one of my players, rather than myself, but I have not exceeded my content sharing limit.
As the content was available through them, I find myself unable to access content for campaign planning.
Any information would be appreciated.
Just to confirm - are you the DM for either of those campaigns? As far as I'm aware, only the DM can actively disable/enable content sharing.
I am the DM, yes. For both.
Hey there -
I reached out to a member of the team and they do not see an active Master Tier subscription on the account you're currently posting from. Can you verify whether the subscription was renewed on the right account, and if it was on this account, can you check this page? https://www.dndbeyond.com/account/marketplace
Oh snap lol.
I thought I had cleared that up. I guess not. Feel dumb now.
Thanks.
My pleasure!