I created my account here with a google account. Later I changed the E-Mail address in my google account but my beyond account doesn't recognize this change and still uses the old address. If I try to change my linked google account and select the same one again it just says that I'm already linked to that account, so I can't refresh it that way either.
It looks like the account linking system here is missing a way to update its data from an updated google account
I am having this same issue. I changed the gmail account that is linked, but all marketing and billing communications still go to the original address.
Any update on this? I recently left my job and I was using my Google account for my work (a mistake in retrospect). So, I no longer have access to the account associated with my characters.
With regards to Billing and Marketing your best bet is to contact them directly on the Help Portal or via the support@ email address, there is no other way I can see about changing such.
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I created my account here with a google account. Later I changed the E-Mail address in my google account but my beyond account doesn't recognize this change and still uses the old address. If I try to change my linked google account and select the same one again it just says that I'm already linked to that account, so I can't refresh it that way either.
It looks like the account linking system here is missing a way to update its data from an updated google account
I am having this same issue. I changed the gmail account that is linked, but all marketing and billing communications still go to the original address.
Any update on this?
I recently left my job and I was using my Google account for my work (a mistake in retrospect). So, I no longer have access to the account associated with my characters.
How can I fix this?
With regards to Billing and Marketing your best bet is to contact them directly on the Help Portal or via the support@ email address, there is no other way I can see about changing such.