Heya, one of my players is getting a 403 error on his character sheet, whether he's trying to view it or edit it - specifically, the error code is 6e8524c55fbd4f51b8f4e9aa38135557 ver. 3.12.1, character sheet linked here.
The same error occurs when I try to open or edit the sheet as the DM, or when another player tries to view it. I've poked through some similar-ish threads and turned off my adblocker accordingly, but no dice. I am not using a VPN, and neither are the players. The browser doesn't appear to make a difference, using Firefox shows the same error.
One player suggested that using certain backgrounds or themes that that player did not purchase might have triggered a permission error, even though content sharing is turned on. Even so, if this is the issue, none of us can get back in there to change it right now.
Any thoughts? I'm a little stumped on this one.
Quick edit: after a little digging on the part of basically the whole party, turns out a lot of this player's characters are throwing this error - I would almost think it's an account issue at this point (some sort of subscription weirdness maybe?), but one of the inaccessible characters has a build straight out of the PHB, while one that is still working comes out of Ravnica, which is shared to the group. Hm.
Heya, one of my players is getting a 403 error on his character sheet, whether he's trying to view it or edit it - specifically, the error code is 6e8524c55fbd4f51b8f4e9aa38135557 ver. 3.12.1, character sheet linked here.
The same error occurs when I try to open or edit the sheet as the DM, or when another player tries to view it. I've poked through some similar-ish threads and turned off my adblocker accordingly, but no dice. I am not using a VPN, and neither are the players. The browser doesn't appear to make a difference, using Firefox shows the same error.
One player suggested that using certain backgrounds or themes that that player did not purchase might have triggered a permission error, even though content sharing is turned on. Even so, if this is the issue, none of us can get back in there to change it right now.
Any thoughts? I'm a little stumped on this one.
Quick edit: after a little digging on the part of basically the whole party, turns out a lot of this player's characters are throwing this error - I would almost think it's an account issue at this point (some sort of subscription weirdness maybe?), but one of the inaccessible characters has a build straight out of the PHB, while one that is still working comes out of Ravnica, which is shared to the group. Hm.