My friend has set up a campaign and we went through character creation with him setting it up on the campaign page but it it is not letting me claim it like it has done previous times on other one campaigns he has done but other people have managed to claim theirs. On another not I purchased the shifter race, D&D Beyond seems to have taken the money but not given me access to it.
Re: claiming the character - do you have a free account, and therefore limited character slots? If so, you might not have room to claim a character.
Re: the shifter race - double check your purchases (go here, scroll down to Current Product Licenses) and make sure you bought the race and not the monster (check the Type column). If you accidentally bought the monster, you might be able to contact support using the 'Contact Us' link at the bottom of the page to get a refund or exchange.
Mystery cleared on the shifter but not on the game access. I have have Master membership so it shouldn't be limited especially seeing as though my husband has a free account and has more campaigns open.
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My friend has set up a campaign and we went through character creation with him setting it up on the campaign page but it it is not letting me claim it like it has done previous times on other one campaigns he has done but other people have managed to claim theirs. On another not I purchased the shifter race, D&D Beyond seems to have taken the money but not given me access to it.
Re: claiming the character - do you have a free account, and therefore limited character slots? If so, you might not have room to claim a character.
Re: the shifter race - double check your purchases (go here, scroll down to Current Product Licenses) and make sure you bought the race and not the monster (check the Type column). If you accidentally bought the monster, you might be able to contact support using the 'Contact Us' link at the bottom of the page to get a refund or exchange.
Birgit | Shifter | Sorcerer | Dragonlords
Shayone | Hobgoblin | Sorcerer | Netherdeep
Mystery cleared on the shifter but not on the game access. I have have Master membership so it shouldn't be limited especially seeing as though my husband has a free account and has more campaigns open.