Has anyone else had a hard time getting a response from support? I'm on day 6 since opening my original ticket with no resolution, and day two since opening a new ticket hoping to get someone else to address the issue with no response. Should I just keep opening tickets until someone pays attention? Wait it out? I'm deeply frustrated because this is in response to an issue with the Legendary Bundle I purchased, and considering how much money that is, you'd think there'd be at least semi-decent support.
Try reaching out to a moderator on the discord, they might be able to help you get your issue expedited. From what I've heard, support is usually quite quick.
Note that there is some content (like the Tactical Maps) that is not included in the bundle. The Legendary Bundle includes all available Source Books and Adventures. However, I'm unsure if it includes pre-order material (like Baldur's Gate). Someone would have to verify this.
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Has anyone else had a hard time getting a response from support? I'm on day 6 since opening my original ticket with no resolution, and day two since opening a new ticket hoping to get someone else to address the issue with no response. Should I just keep opening tickets until someone pays attention? Wait it out? I'm deeply frustrated because this is in response to an issue with the Legendary Bundle I purchased, and considering how much money that is, you'd think there'd be at least semi-decent support.
Try reaching out to a moderator on the discord, they might be able to help you get your issue expedited. From what I've heard, support is usually quite quick.
What's the issue you're having?
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I purchased the Legendary Bundle last week, but am still unable to access a handful of the included content.
Like what? And in what way?
Note that there is some content (like the Tactical Maps) that is not included in the bundle. The Legendary Bundle includes all available Source Books and Adventures. However, I'm unsure if it includes pre-order material (like Baldur's Gate). Someone would have to verify this.