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I purchased a digital download of a book that I can view through dndbeyond.com in the sources, but I don’t see it as a download in the dndbeyond app, and it says I haven’t purchased it.
Make sure your computer and phone use the same account. People often accidentally create two accounts on two different devices.
Check Licenses and Resync Entitlements: < https://www.dndbeyond.com/account/licenses >Running the Game by Matt Colville; Introduction: < https://www.youtube.com/watch?v=e-YZvLUXcR8 >D&D with High School Students by Bill Allen; Season 1 Episode 1: < https://www.youtube.com/watch?v=52NJTUDokyk&t >
I was experiencing the same issue. Close the mobile app and reopen - this worked for me and showed my purchased content available for download.
I purchased a digital download of a book that I can view through dndbeyond.com in the sources, but I don’t see it as a download in the dndbeyond app, and it says I haven’t purchased it.
Make sure your computer and phone use the same account. People often accidentally create two accounts on two different devices.
Check Licenses and Resync Entitlements: < https://www.dndbeyond.com/account/licenses >
Running the Game by Matt Colville; Introduction: < https://www.youtube.com/watch?v=e-YZvLUXcR8 >
D&D with High School Students by Bill Allen; Season 1 Episode 1: < https://www.youtube.com/watch?v=52NJTUDokyk&t >
I was experiencing the same issue. Close the mobile app and reopen - this worked for me and showed my purchased content available for download.