Character Builder - PDF not showing Backstory?

I was attempting to use the character creator, and filled out all the backstory, organizations, allies, enemies, etc.  I can see it on the NOTES section on the character, but if I try to export to PDF, then it defaults to some generic text in all those fields. 

Am I doing something wrong?

Thanks in advance!

I am pretty sure this is an old problem that has been around for a long time. There is very little support for not using the site.

I have found that while the pdf is blank, if I go ahead and print it, the information shows up fine. I know that’s no help if you’re not trying to print it, just if you are, it does actually work.