I have completed a transaction for the 2024 Core Rulebook and a Master Tier Monthly Subscription. The funds have been deducted from my account, but my profile remains on the "Free Tier" and the archives remain locked.
Details for the Record:
Account Name: [marwan3lam]
Purchase Method: [Google Play]
Steps Taken: I have attempted to "Sync Entitlements" on the website and "Restore Purchases" in-app. Both have failed to manifest the content.
Status: My License page shows no record of the 2024 book despite the receipt in my hand.
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I have completed a transaction for the 2024 Core Rulebook and a Master Tier Monthly Subscription. The funds have been deducted from my account, but my profile remains on the "Free Tier" and the archives remain locked.
Details for the Record:
Account Name: [marwan3lam]
Purchase Method: [Google Play]
Steps Taken: I have attempted to "Sync Entitlements" on the website and "Restore Purchases" in-app. Both have failed to manifest the content.
Status: My License page shows no record of the 2024 book despite the receipt in my hand.