I purchased the source book bundle to get the remaining source books that I had not yet purchased; the Dungeons Master's Guide, the Monster Manuel, the Tortle Package and the Aquisitions Incorporated books. However none of those books are available to download on the D&D Beyond App. It just takes me to the marketplace, where it says Access Token expired. I also never got an email receipt confirming my purchase, but my credit card was charged. I can access these source books on the webpage however. Any advice on getting these books downloaded?
Public Mod Note
(MellieDM):
Moved from web Bugs & Support to Mobile Beta Testing Bugs & Support.
I purchased the source book bundle to get the remaining source books that I had not yet purchased; the Dungeons Master's Guide, the Monster Manuel, the Tortle Package and the Aquisitions Incorporated books. However none of those books are available to download on the D&D Beyond App. It just takes me to the marketplace, where it says Access Token expired. I also never got an email receipt confirming my purchase, but my credit card was charged. I can access these source books on the webpage however. Any advice on getting these books downloaded?
Hello rwparks. Please open a ticket with support. They will be able to assist with any issues regarding your purchases in a secure fashion.