I tried searching the forums but couldn't find something that would help. I've been trying to get this working while I'm back home from deployment. I own the books on my account but for some bizarre reason whenever I try to open this in the app, it will crash. I've tried re-downloading it, and that did nothing.
Public Mod Note
(GPyromania):
Moved from Bugs & Support to Mobile Beta Testing Bugs & Support
Did a full reinstall and re-downloaded everything, but I'm concerned that this might happen again while I'm out at sea.
It really sucks having resources just vanish from usability while you're 2000NM from shore with no means of getting online to repair the app again. That's what happened this time and I don't really have space on my ship to store a bunch of D&D books.
Hello Iratus1! I would recommend reaching out to our Support team for the issues you're facing with the mobile app. Please include in your request to them your device information so they can try to make sure they help the best they can. Thank you!
I tried searching the forums but couldn't find something that would help. I've been trying to get this working while I'm back home from deployment. I own the books on my account but for some bizarre reason whenever I try to open this in the app, it will crash. I've tried re-downloading it, and that did nothing.
You try reinstalling the app?
Did a full reinstall and re-downloaded everything, but I'm concerned that this might happen again while I'm out at sea.
It really sucks having resources just vanish from usability while you're 2000NM from shore with no means of getting online to repair the app again. That's what happened this time and I don't really have space on my ship to store a bunch of D&D books.
Yeah, I don't have a solution to that. Fingers crossed and thank you for your service.
Hello Iratus1! I would recommend reaching out to our Support team for the issues you're facing with the mobile app. Please include in your request to them your device information so they can try to make sure they help the best they can. Thank you!
I have this same issue. Other books work fine.