You've spend years behind the till, sales rack, desk, behind the stone of farspeech, or door-to-door. Your soul and spirit have been broken, but you've gained an array of skills that will help you in your new adventures. You excel at pretending you care when you don't, are going out of your way to help when you're doing the bare minimum, and are able to please please please when you need it.
- Skill Proficiencies: From your experiences putting up an pleasing front even though your heart is dead, you have proficiency in Performance. Choose proficiency in either Insight, Deception, or Persuasion depending on your character's Customer Service experiences.
- Tool Proficiencies: Stones of farspeak and speaking stones; costume (work outfit and nametag you stole; your own or a colleague's)
- Languages: You are proficient in Common and one other Language that is relevant to your work experiences.
- Equipment: A costume (outfit from your work or stolen from a colleague), the favor of a customer you really impressed (a [Tooltip Not Found] to denote this), and a pouch containing 15 gp
Customer Service Routines
A soul-destroying series of jobs in Customer Service gives you the ability make yourself convincing when you're just playing along with a script or hamming it up from memory as a way to get what you want or convince someone else. Choose one a routine or roll on the table below to define your expertise in Customer Service.
| d6 |
Customer Service Routines |
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1
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Retail
|
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2
|
Service Industry
|
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3
|
Restaurant & Bar
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4
|
Sales
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5
|
Insurance/Legal
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6
|
Government
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Feature: De-esclatation
Your experience in customer service fosters to ability to bring any bad situation back from the brink. When a scenario escalates that a hostile party would turn to combat (at the DM's discretion) you can lower the tension. Gain advantage on any roll with a Customer Service Proficiency Bonus (e.g. Performance and Insight, Deception, or Persuasion) used to avoid turning the situation worse.
Suggested Characteristics
A person experience in Customer Service has had their spirit wrenched from them, but gained so many transferrable skills that allow you to convince or connive your way in any situation. More than that, you've been good at your job and have curried the favor of someone rich or powerful from how well you performed your duties in your specific line of work. You also got to keep that sweet, sweet outfit and name tag (maybe it'll come in handy?). In any case, you can read people like a book, play the part as needed, and help turn the tide in your favor. When things are going so wrong, you have the level head to bring things back from the brink and avoid clashing arms. Maybe a life of adventure is full of new clients, customers, and enemies and deadlier, but at least it ain't boring!
| d8 |
Personality Trait |
|
1
|
I can schmooze anyone with my wit and stories
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2
|
I pretty much know who is on top in any situation and who the "supervisor" is
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3
|
I can't believe they called me in on my day off
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4
|
Nobody stays angry at me or around me for long, since I can defuse any amount of tension
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5
|
I take everything with a grain of salt, even insults
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6
|
I'm the best, man, I did it. I'm the best on the sales floor/till
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7
|
It's a job, and I do a job to the best of my ability, even if I hate it
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8
|
**** this job, **** this world, **** it all
|
| d6 |
Ideal |
|
1
|
Grace. When I do my job, I make the world better than it was. (Good)
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2
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Tradition. I've for sure read the employee manual and it's gospel to me. (Lawful)
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3
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Creativity. The world is in need of new ideas and bold action. (Chaotic)
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4
|
Greed. I’m only in it for the money and fame. (Evil)
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5
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People. I like seeing the smiles on people’s faces when I do my job. That’s all that matters. (Neutral)
|
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6
|
Honesty. I hate this job and every fiber of this world I'm in (Any)
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| d6 |
Bond |
|
1
|
There's this one client who makes my life the best
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2
|
I still from work. Yeah? So what?
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3
|
I want to be famous, whatever it takes.
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4
|
I want to impress my boss no matter what
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5
|
I will do anything to prove myself superior to my hated rival.
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6
|
I would do anything for my co-workers
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| d6 |
Flaw |
|
1
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I want to be the best at my job no matter what
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2
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I’m a sucker for a pretty face.
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3
|
I done goofed it and pissed off a client and now that's a whole thing
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4
|
So I quit in a really bad way. It's definitely going to follow me around...
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5
|
I have trouble keeping my true feelings hidden. My sharp tongue lands me in trouble.
|
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6
|
Despite my best efforts, I am unreliable to my friends.
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