It seems to work now going to my Google identity. At least notification of your post did. I have not had anything to purchase to see which email receipts go.
Steps I took:
Made sure email address for Twitch account and Google account pointed to the desired email account.
They informed me that my DnDBeyond account was already pointed to the desired email address.
Seems to have been working since.
Note: I did discover my old email address was getting DnDBeyond newsletters because I had signed up to the mailing list long long ago. Unsubscribe link in one of those emails seems to have stopped that.
Tbh I don't want my Gmail account used for this given I kinda do not use it, but am forced to (which rightfully infuriates me). So it would be nice if the people who made this allow it.
Tbh I don't want my Gmail account used for this given I kinda do not use it, but am forced to (which rightfully infuriates me). So it would be nice if the people who made this allow it.
I'm the same. I'm oldschool and use Outlook (hotmail) for my main email for everything so its annoying that for D&D Beyond I have to randomly check a gmail account I never use. Not sure why they make it so difficult, maybe they're sponsored by Google so its a money grab to make ppl use gmail lol
Bit late to the party but is there any way around this - my google account (which is a work one) will be deactivated when I leave in a month so I WILL NOT be able to access the account anymore.
I created a WOTC account but it's still referencing the google account which will be gone soon?
It seems to work now going to my Google identity. At least notification of your post did. I have not had anything to purchase to see which email receipts go.
Steps I took:
Made sure email address for Twitch account and Google account pointed to the desired email account.
They informed me that my DnDBeyond account was already pointed to the desired email address.
Seems to have been working since.
Note: I did discover my old email address was getting DnDBeyond newsletters because I had signed up to the mailing list long long ago. Unsubscribe link in one of those emails seems to have stopped that.
I've done all these things... seems my email wont change at all. Really dumb glitch on D&D Beyond's part. Grateful I haven't made any purchases yet. For now I guess I'll just use the Google account to sign in, but I won't be able to receive emails (my old email is no longer there).
How do I change the email address dndbeyond sends to for my account notifications and purchases?
Bump.
I tried submitting a request on https://dndbeyond.zendesk.com/hc/en-us but the request has disappeared.
The article in the knowledgebase on how to change the email address https://dndbeyond.zendesk.com/hc/en-us/articles/115005257308-How-Do-I-Change-The-E-Mail-Associated-With-My-Account- is not possible anymore since other authentication methods were added.
Response from support.
"You can change you linked Google account by going to My Account and changing the linked account there."
I thought it was already updated the last time got an email to my old email account. Guess I will wait and see.
If you ever get this sorted out, please share what worked.
I'm still receiving emails on the account I signed up with years ago, despite it not being:
1) My current google account.
2) My current twitch account.
Both are linked properly in D&D Beyond, and were linked within the past two months with current email addresses.
It seems to work now going to my Google identity. At least notification of your post did. I have not had anything to purchase to see which email receipts go.
Steps I took:
Made sure email address for Twitch account and Google account pointed to the desired email account.
Disconnected Twitch account. Reconnected Twitch account.
Disconnected Google account. Reconnected Google account.
Opened support ticket with DnDBeyond at https://dndbeyond.zendesk.com/hc/en-us.
They informed me that my DnDBeyond account was already pointed to the desired email address.
Seems to have been working since.
Note: I did discover my old email address was getting DnDBeyond newsletters because I had signed up to the mailing list long long ago. Unsubscribe link in one of those emails seems to have stopped that.
Tbh I don't want my Gmail account used for this given I kinda do not use it, but am forced to (which rightfully infuriates me). So it would be nice if the people who made this allow it.
I'm the same. I'm oldschool and use Outlook (hotmail) for my main email for everything so its annoying that for D&D Beyond I have to randomly check a gmail account I never use. Not sure why they make it so difficult, maybe they're sponsored by Google so its a money grab to make ppl use gmail lol
I too want to remove google and change my email address (which is the email used when I had a twich account, long gone)
Bit late to the party but is there any way around this - my google account (which is a work one) will be deactivated when I leave in a month so I WILL NOT be able to access the account anymore.
I created a WOTC account but it's still referencing the google account which will be gone soon?
I have had my gmail account hacked. How do I change my google account? TY...
I've done all these things... seems my email wont change at all. Really dumb glitch on D&D Beyond's part. Grateful I haven't made any purchases yet. For now I guess I'll just use the Google account to sign in, but I won't be able to receive emails (my old email is no longer there).
GꝏmbaGurl 🍄
(she/her)
I want to change my linked Google Account to my Apple Account and ended on a 404 Page..