My spelljamer Academy and my Radient Citadel digital book both said that I'd bought them, but I can't open them. Which leads me to the market to buy them. Can someone in DNDbeyond fix this?
Radiant Citadel has a common source of confusion, where the free sample chapter "The Radiant Citadel" often gets mixed up with the book "Journeys through the radiant citadel". If you have the book but not the freebie, but are following the link to the freebie, that might cause what you're seeing.
(Spelljammer Academy and the actual SJ book seem less likely to me to cause the same confusion, but I suppose it's possible.)
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My spelljamer Academy and my Radient Citadel digital book both said that I'd bought them, but I can't open them. Which leads me to the market to buy them. Can someone in DNDbeyond fix this?
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ModeratorAre they shown in your order history here or here? Or here under Current Product Licenses?
If not, are you sure you're signed in to the same account? Is it possible someone was sharing them with you instead and now isn't?
Need help with D&D Beyond? Come ask in the official D&D server on Discord: https://discord.gg/qWzGhwBjYr
Radiant Citadel has a common source of confusion, where the free sample chapter "The Radiant Citadel" often gets mixed up with the book "Journeys through the radiant citadel". If you have the book but not the freebie, but are following the link to the freebie, that might cause what you're seeing.
(Spelljammer Academy and the actual SJ book seem less likely to me to cause the same confusion, but I suppose it's possible.)