Hi DnD Beyond, don't know if this is the right place to get support. Kind of seems like it might be...
Today when I opened my Character collection (laptop version), I noticed a large number of character portraits missing. As wella s many of the character slots looking grey.
I have deleted a large number of my created characters in case (no player ones) in case i was some sort of number of character limit thing (shouldn't be as am on Master Tier).
Still persisting. And it won't let me load my favourite character image any more.
This has happened to me several times. Clearing all the cookies and site data for dndbeyond.com in the browser settings seems to fix it. (You'll have to login again.)
This has happened to me several times. Clearing all the cookies and site data for dndbeyond.com in the browser settings seems to fix it. (You'll have to login again.)
Hi DnD Beyond, don't know if this is the right place to get support. Kind of seems like it might be...
Today when I opened my Character collection (laptop version), I noticed a large number of character portraits missing. As wella s many of the character slots looking grey.
I have deleted a large number of my created characters in case (no player ones) in case i was some sort of number of character limit thing (shouldn't be as am on Master Tier).
Still persisting. And it won't let me load my favourite character image any more.
PLEASE ADVISE.
Thanks in advance.
Does signing out and back in solve the issue?
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This has happened to me several times. Clearing all the cookies and site data for dndbeyond.com in the browser settings seems to fix it. (You'll have to login again.)
pronouns: he/she/they
Thanks for replying.
No, it didn't.
I'm going to try the cookies and site data thing mentioned by @wagnarokkr
Yup. This did the trick. Phew!
Thanks, v much, @wagnarokkr!
No problem!
pronouns: he/she/they