So been a while, but might be joining a campaign again. So, I popped over to look at character options... and my account was logged out. Makes sense, been like a year or two since I was on here. Well, I'll just pull out my password paper and log in. Failed... failed again... hmm. Well, I know I have the right email account since I'm getting the junk mail. Password reset. No account associated. Well, that doesn't make sense... I'm getting the emails and the reset goes to that account.
Keep trying for a bit and at some point I end up logged in. With a different user name... well same, but with a number string.
So, I search and my non-number name has a post on the forum. So I have now followed myself. Using a new account that is made using the exact same email address as the original account. And I was last active on that account in May of this year. So it's only been like 4-5 months.
So... do old accounts get deleted or something? Or is there some way for me to actually recover my original account?
So been a while, but might be joining a campaign again. So, I popped over to look at character options... and my account was logged out. Makes sense, been like a year or two since I was on here. Well, I'll just pull out my password paper and log in. Failed... failed again... hmm. Well, I know I have the right email account since I'm getting the junk mail. Password reset. No account associated. Well, that doesn't make sense... I'm getting the emails and the reset goes to that account.
Keep trying for a bit and at some point I end up logged in. With a different user name... well same, but with a number string.
So, I search and my non-number name has a post on the forum. So I have now followed myself. Using a new account that is made using the exact same email address as the original account. And I was last active on that account in May of this year. So it's only been like 4-5 months.
So... do old accounts get deleted or something? Or is there some way for me to actually recover my original account?
You’ll need to figure out whatever sign-in method you used originally. Maybe it was a Twitch account that also used that same email to sign in?
If you’re really stuck, you’ll probably want to contact customer service.
http://dndbeyond.link/SubmitTicket
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